Overview
In the product lending survey, the target product is lent to the user for a certain period of time, and the product is used in the actual usage environment such as the person’s home or workplace. Then ask them to give feedback on what happened there and what they felt using the product.
Features
Recruit the best participants
In addition to our own survey panel of about 6,000 people, we can use more than 500,000 survey panels in partnership with other companies, so we can rent out the product by selecting the survey subjects who meet the conditions you desire.
We will take care of all contact with the target person.
We will handle all necessary contact with the target person during the survey period, such as responding to inquiries from the target person and collecting reports.
Expansion of survey method is also possible
We can also respond to additional requests such as visiting a collaborator’s home or conducting an online interview during or after the product loan period.
Contents
The standard items included in this service are as follows:
- Survey planning
- Survey preparation
- Participant recruitment
- Product rental (Management of rental products, response to inquiries, collection of reports, etc.)
- Writing report
We will propose an appropriate survey plan according to your request and various conditions.
Output
Written survey plan
This document describes the survey plan necessary for conducting a survey, such as purpose, survey target, tasks, report items, schedule, etc.
Report
The contents of a standard report are as follows:
- Survey outline: Suevey implementation details
- Organized user reports:We will organize feedback from survey subjects by content.
- Lending record:Information on usage during the rental period
Video data
Only if it is possible to shoot at the place of visit.
Implementation procedure
The standard procedure is as follows:
1:Asking of purpose and requirements
We will ask you about your request, such as the purpose of the survey and recruitment conditions.
2:Survey planning
Based on the result of asking, we will write the plan, and have the clients check the contents, and revise.
3:Preparation
Based on the written plan, we will proceed with the necessary preparations for conducting the survey, such as recruiting participants, and considering of survey contents.
4:Conducting survey
During the product lending period, participants will work on the task and submit a report to us on a schedule.
5:Organizing results and writing report
6:Reporting
We will report the survey result and deliver the report.
Case study
- Long-term lending survey of household sewing machines
- Digital camera lending survey
- Home-use pet robot long-term use survey