What is door-to-door survey
Usability evaluation with participants is an effective approach to find issues of products.
However, since participants will be using products they have never used before for about 2 hours, it will not be adequate for the purpose to clarify any complaint or impression they have toward the products they have used continuously.
Therefore, an effective research to find out the result of using the product for long periods of time, how the product has been used, and unique using environment of users, is door-to-door survey.
As well, the similar research will be a product lending study. This is the study to lend evaluation target product to the users who have never used the product before, and have them use it for certain fixed period.
How to proceed the survey
- We will find the users who own and use the evaluation target product, and whom allow us to visit the places where they use the product (home or office etc). At this point, we also are able to find the users with requirements such as, “those who are using the product for ___years" or "those who are using the product ___ times per week".
- We will make arrangement of visiting days and hours.
- Our staff will visit the collaborators’ home or office with your person in charge. We will be driving to the site by the vehicle we will be arranged.
- We will have various interviews with the user about their normal status of use, as well as any issues or request in using the product, in the environment where users actually use the product, or have the product in front of them. In this time, video and photo shooting is available (however, in some case, users may not allow us to do so).
- At your request, we will record the interview, as well as prepare the report.
Your advantages upon your request to our company.
- We can find accurate research target users from more than 5000 registered participants.
- We will make all arrangements regarding the visitation, such as the arrangement of visiting schedule, and reservation of interview place.
- We will meet your request in detail about work after door-to-door survey, such as the note of interview content and report preparation.
Our past case examples
- image processing software